Chance Hill and the Chance Hill Bonus Code was launched at the end of 2015. New customers are entitled to a total sign up bonus package of £400 beginning with the first deposit of 100% up to a maximum of £100 using the Chance Hill Bonus Code MAXCASINO. The Welcome Bonus is one of a number of promotions for existing and new customers who have the option of entering the Chance Hill Bonus Code on registration. The site purely features slot games and there is no sports betting or any other gaming products. However, the site has been well received and the subject of 1 positive review. The range of games presented in a clear is seen as one of the positives of this new site which has been online since the end of 2015.
The total value of the sign up Welcome Bonus is £400 which is paid in three stages and using the Chance Hill Bonus Code. The total new account refund is paid out after three deposits once an account has been opened. The three stages of the offer are described below and are subject to the following general terms and conditions that apply to each stage of the initial refund:
- Chance Hill Bonus Code is optional
- 1st deposit: 100% up to £100 and 50 free spins
- 2nd deposit: 50% up to £150 and 50 free spins
- 3rd deposit: 50% up to £150 and 50 free spins
- Maximum refund of £400 in total and 150 free spins
- Minimum initial deposit of £20
- Maximum stake of £5 for each bet
- Wagering requirement of 45 times the bonus
- Free spins can be played on Starburst
- Some countries are restricted from taking part in this promotion
- Promo code applies
The Chance Hill Bonus Code entered on registration includes a nice offer of 15 free spins on Gonzo and Spinata using the promo code MAXCASINO. This code is not used when signing in but is entered to activate the concession of 15 free spins. The restricted countries are Belarus, France, Israel, Italy, South Africa, Spain and United States. The welcome bonus is one of the most generous for new games players. Chance Hill are targeting new customers with a generous welcome offer which has a higher monetary rival than that associated with deals promoted by the competition.
The Welcome Bonus using the Chance Hill Bonus Code is one of several promotions that are mainly for existing customers. New account holders can benefit from a matched bonus from the first three deposits. These offers are designed to attract new business which is the main objective of all sportsbooks when they offer a free bet, refund or enhanced odds. However, Chance Hill also rewards customer loyalty with a number of offers that are generally available on a specific day of the week and some are specifically no deposit bonuses. Bettors are generally quite fickle and will move to new sportsbook after a new offer or better odds. Free bets are one of the major factors to consider when somebody is looking for a site to join. Most casinos offer something extra but Chance Hill have a varied range of promotions which can be enjoyed on specific days of the week. They have got the balance right between free spins and money back no deposit casino offers for new and existing customers which combine to form an attractive benefits package.
Here are the ongoing and current offers for which all customers are eligible and deposits are required.
Monday’s free spins
Players who deposit £20 to £49 on Monday will receive 40 free spins and players who bet £50 or more on Monday will be credited with 60 free spins. The free spins can be used on the popular game called Gonzo’s Quest. This is a free spin bonus on a classic slot. The free spins come at two levels and are related to deposits of between £20 and more than £60. The minimum deposit is £20 there is no maximum bet and the wagering requirement is 25 times the bonus. Some countries are restricted and general terms apply to this promotion.
Existing customers with Chance Hill are eligible for a bonus related to depositing into a dormant accounts on Saturday. The reload bonus equates to 40% of the deposit but up to a maximum of £40. The reload bonus is designed to encourage players to deposit and wager over the weekend. The minimum deposit is £20 and the maximum bet is £5. The wagering requirement is 45 times the bonus and the total bonus is no more than 40% of the deposit. Some countries are restricted and the general site terms apply to the promotion. This is not a casino no deposit concession.
Existing customers are given a Wednesday offer that provides cashback from losses. This is not based on an initial deposit but funds must be in an account in order to accrue losses. All customers are credited with cash for 20% losses on a Wednesday. The minimum deposit is £50 and the cash is credited on the morning after the deposit. There is a wagering requirement of 15 times the deposit and the maximum amount refunded is £500 based on losses of £2,500. The purpose of this offer is to encourage big staking as players know they will only lose 80% of their losses.
Games and Payout
Games are featured from the following software suppliers: Microgaming, NetEnt, Thunderkick, NYX, NextGen Gaming, WMS, Aristrocrat, iGaming to go and Play n’Go. This list contains some of the major players in the games development industry. The slots and casino games are available in a simple instant-play format which means downloads are not required. Chance Hill Casino offers a wide range of slots including some of the most famous and popular. All the latest slots are provided in a simple layout which makes navigation easy. All the games at the Chance Hill casino can be played on a good interface and are easily reachable through effective navigation.
Chance Hill also offers many table games including 6 versions of blackjack and 8 versions of roulette. Other table games on the site include Oasis Poker, Caribbean Poker, Cyberstud, Baccarat and Craps. There is also a video poker section that includes 15 different variations including Jacks or Better, Joker Poker, Deuces Wild and Double Bonus Poker. The site also offers multiple types of bingo, poker and casual games including Klub Keno, Electro Bingo, Mumbai Magic, Whack a Jackpot and Predictor. Overall, the site provides a good selection of games in the different areas of slots, table games bingo and poker. It is obvious that the range of games has been put together by enthusiastic players who know what customers like to see when gambling on slots and table games. Customers can play these games in six currencies, including English pounds, Australian dollars and four related to other European countries. Deposit free bets are available in several currencies.
All theoretical payouts are above 90% and actual payouts range from 76% to over 100%. There are different payouts that apply for each supplier but on average customers will receive back over 90% of what they have staked. For each game a red or green downwards or upwards arrow is displayed to show whether payouts are increasing or getting lower. Payouts are in line with industry standards and don’t stand out from the competition at either end of the scale. The site brings together the best slots and table games and integrates them on an easy to navigate platform with clear instructions about the journey to a specific game. Chance Hill offers the best options for slots and table game players on a website that is clear and easy to use.
Chance Hill has worked with its software partners to develop high-quality games with an attractive design including classic slots, video slots and table and card games. Developers that are involved bring high quality games that provide a great gaming experience and environment. The software suppliers appreciate the needs of players at all levels and help Chance Hill with the Chance Hill Bonus Code present a consolidated gaming experience. The range of suppliers includes the major industry players in the industry and Chance Hill combines the features of each to put together an excellent casino and gaming site.
Chance Hill Casino allows customers to make deposits and withdrawals using eight major payment methods including debit and credit cards and e-Wallets. Payments are accepted in eight currencies including the Euro, Pound Sterling and Australian dollar. The minimum cash out is £20 or the same amount in other currencies. Withdrawals are only allowed using the same method as a deposit. If another method is preferred a minimum deposit of £10 must be made first. Standard fees apply for the various methods that are allowed for placing funds into and removing funds from an account. Support staff are on hand to help customers with banking. Withdrawls can be made at any time as long as wagering requirements related to specific offers have been met.
Terms and Conditions
The Chance Hill site includes detailed terms and conditions which are a good source of reference if there is a dispute or any ambiguity. There are very detailed rules abiut the running of an account and the responsibilities of the player and operator. The company reserves the right to ban ant any player found to be colluding, cheating, acting fraudulently and embarking on criminal activity. Inactive accounts that have not been used for 30 months can be closed down and any balance will be sent to the customer who will have the account closed. New players can be refused and existing accounts can be subject to closure at the discretion of Chance Hill. Gaming rules are included in great detail to cover any possible scenario but from time to time something new comes up and that is added to the comprehensive terms and conditions. Just about every angle is covered and backed up by a competent support team.
The Chance Hill website features a Help facility whereby customers enter a question and then search the pre-prepared answers. There is also a FAQ section where the most common queries are dealt with in the best way. Customers can find answers to the most frequently asked questions under the following headings:
- My Account
- Free spins and bonuses
- Responsible Gambling
Within the Help section there is a Live Chat facility where customers fill out their name and email and begin chatting to a customer support representative.
When playing casino games and slots online customers may experience some issues that are not acceptable or may alienate them. When such a situation arises account holders have the option to make a complaint with regulatory bodies who ensure the site is run in keeping with fairness and regulatory requirements. These bodies issue licenses and control the industry alongside independent regulatory organisations which in the case of Chance Hill is the AskGamblers Casino Complaints Service. This site lists many casinos and provides detailed reviews with reference to bonuses, promotions and the experiences of users. AskGamblers ranks the best 10 casinos each month and highlights the best slot games and bonuses. The site documents the latest casino complaints which are reported to them on a complaint form. Members can subscribe to a weekly newsletter that provides news on new games and promotions.
Chance Hill has an affiliate program by which partners can earn commission by promoting the brand and bring playing customers to the site. The founders of Chance Hill had an idea which they brought to the market at the end of 2015. The people behind the concept player casino and slot games and decided to use the latest technology to provide the best gaming experience possible. Affiliates can take advantage of that objective by earning revenue from Chance Hill players they introduce through their website or other means.
Affiliate partners can download marketing material or request customised material to meet the specific and individual needs of a partner website. Marketing material comes in the form of promo packs which include links and banners that can encourage users to make the journey from the affiliate site to the Chance Hill casino. Commissions are graduated in the following four levels:
- 0-2 players: 25%
- 3-10 players: 30%
- 11-24 players: 35%
- 25+ players:40%
Many partners have provided positive feedback in the form of testimonials. Some identify that although Chance Hill are new to the market affiliate staff provide a professional service. The affiliate program has been described as one of the best in the business. Partners are comfortable that they are sending traffic to a competent and professional site. Questions are answered promptly by knowledgeable staff. Affiliates also have access to a Live Chat facility where questions are answered in conversation with a member of the support team.
Chance Hill has a mobile app version of their casino offering a full range of slots and table games. Customers can play on an iPhone or Android phone. Games are played either directly on the browser or by downloading the mobile app from Google Play or the Apple App Store. Chance Hill mobile players can also download the casino software directly from the mobile casino. Android tablets and the iPads provide better resolution and larger screens so therefore an improved mobile casino experience. Chance Hill mobile app users get the network speed that makes playing slots and casino games an enjoyable experience.
Chance Hill has a section on their site called Safety Centre which covers issues related to responsible gambling and security. The site also has banner links to organisations that provide help and advice to people who think they have a problem with their gambling. Customers who have concerns about the gambling habits of a close friend are pointed in the direction of non-profit making organisations who attempt to make gambling safe.
Chance Hill offers guidance and a place to go in the following areas of responsible gambling:
- Knowing your limits for wagering, sessions, loss and deposits
- Taking a break
- Reality check which means a notification of the state of an account every 15, 30 or 60 minutes
The Safety Centre also reassures members that the site is licensed, using data encrypton software. Information and personal details are safe and password retrieval is done using a password recovery tool. All deposited funds are kept in segregated bank account which means if the business is in trouble full refunds of account balances will take place. Customers can follow a link in the Safety Centre to make a complaint if an issue cannot be resolved using other resources within the site. Positive feedback in a review suggests there will be very few complaints but any that arise are dealt with in a fair and prompt way.
A 24/7 Live Chat is available for assistance if a player has an issue with the games and operation of the site. Telephone support in operation 9:00 AM until 6:00 PM (CET) from Monday to Friday. Email support is also available using this address: email@example.com. All matters be dealt with promptly by the Chance Hill customer service department. However, it is common now for casinos to have telephone support all through the day and night as customers are more likely to be playing at night than during the day.
Chance Hill’s website is available in several languages (English, Spanish, French, Finnish and Swedish) and multiple currencies are accepted (Euro, USD, GBP, SEK, AUD, CAD, CHF). Newsletters are sent regularly with news and upcoming offers and promotions. The Help facility including a FAQ section adds to the amount of information that is available to new and existing players. All the support enhances an excellent gaming experience that offers the most popular games, modern design and responsive and helpful customer support.
About Chance Hill
Chance Hill was founded towards the end of 2015 by a group of gaming bettors based in the Madrid, the capital of Spain. One of the first aims was to use the best technology to provide the highest level of service possible. The company aim to provide excellent customer service through dedicated support staff. The games on offer are available on desktops, table and mobile devices.
The site is registered in Malta and is based in that territory. The company is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission. There is a warning on the Home Page that gambling can be addictive and there are links to bodies that provide help with gambling problems. Chance Hill has been awarded a Certificate of Trust by Ask Gamblers which carries out reviews of casino sites. The site has received positive reviews and excellent feedback from members. The parent company is called iGaming Cloud Casinos who own a number of other casino sites. Chance Hill is regulated in established areas that have a great deal of experience in this field. Malta and the UK have a history of offering licenses to bookmaking operators and the expertise to deal with any regulatory issues.